FAQs: Ingredients, Shipping, Customer Satisfaction, etc.
What are your shipping policies and turn around time?
All orders are shipped via USPS. Rates are calculated based on current, actual USPS prices.
We cannot ship internationally at this time, but pre-orders for new releases are usually available through international stockists such as Femme Fatale Australia and Rainbow Connection UK.
The turn around time for all in-stock items is 7 - 10 business days. This means that you will receive a shipping notice and your order will be shipped via USPS within 7 - 10 business days of your order being placed. This turn around time does not include weekends or holidays.
**PLEASE NOTE** All orders placed after 10/10/21 will have a 14 - 21 business day turn around time until further notice.
Please note that due to the COVID-19 pandemic, mail transit times are seeing increased delays. Once your package has been delivered to our post office, we cannot control the length of time that the package takes to reach you. We will work with customers on a case by case basis to address delayed packages. Please send any shipping inquiries to email@example.com.
What is your return/exchange policy?
Due to the nature of the product, returns and exchanges are not accepted. In cases of breakage during shipment, please e-mail firstname.lastname@example.org with an image of the broken polish and your order number, and we will be happy to send a replacement or offer a refund if the polish is no longer available.
What ingredients are found in Garden Path Lacquers?
Garden Path Lacquers May Contain: butyl acetate, ethyl acetate, nitrocellulose, adipic acid/neopentyl, glycol/trimellitic, anhydride copolymer, acetyl tributyl citrate, isopropyl alcohol, stearalkonium bentonite, acrylates copolymer, styrene/acrylates copolymer, silica, benzophenone-1, trimethylpentanediyl dibenzoate, mica, glitter, D&C colorants, non-phthalate plasticizer.
How should I care for my Garden Path Lacquers?
We recommend that all nail polishes are stored in a cool, dark place (we personally use Helmers). Temperature changes and exposure to certain types of natural and artificial light can affect the appearance of all nail polishes over time.
For lacquers that are heavy with shimmer or glitter, a good roll prior to use is recommended. If a particular lacquer is too thick for your preference, please feel free to add several drops of quality thinner (but NEVER acetone).
I missed a Garden Path Lacquer that I really wanted from Polish Pickup/Hella Handmade Creations/another collab! Do you have any extras I can buy?
Unfortunately, we cannot sell specific overpour bottles of collaboration colors. Any overpours that we have are available on a mystery basis under the Mystery Overpours listing.